URGENT Medical Recall on Savacol Antiseptic Mouth & Throat Rinse
Thursday, November 03, 2011
Colgate–Palmolive Pty Ltd, after consultation with the Therapeutic Goods Administration, is recalling all batches of 300mL white bottle Savacol Antiseptic Mouth & Throat Rinse - Alcohol Free.
The presence of burkholderia cepacia has been found in certain batches of Savacol Antiseptic Mouth & Throat Rinse – Alcohol Free. These micro-organisms rarely cause infections in healthy people. In rare circumstances these micro-organisms may be harmful to individuals with compromised health.
With immediate effect please inspect your stocks and quarantine all bottles of the above product, then complete the reply form and email or fax it to the Colgate Oral Care Call Centre so that they may arrange for your stock to be recovered, and a refund arranged, where applicable.
Colgate Oral Care Call Centre
Phone: 1 800 262 111
Fax: 1 800 262 329
Consumers who may have this product should immediately discontinue use and should call Colgate’s consumer service line on 1 800 636 551 or at www.colgate.com.au or email firstname.lastname@example.org to arrange return of affected product and a full refund.
Recall notices will appear in newspapers nationally this week.
Colgate-Palmolive sincerely regrets any inconvenience to their customers.