Updates to Medibank's Provider Recognition Criteria

25 May 2021

Recognised providers of Medibank will have until 30 June to adjust their practice invoicing procedures to ensure they are still in compliance with the Ancillary Provider Recognition Criteria.

If you are a Recognised Provider and are already issuing electronic invoices to patients, please check that they contain all the essential details required according to the criteria. If they do, no further action is required.

If patient invoices are not being electronically issued, your procedures will need to be adjusted to comply with the changes to the criteria. This will need to be implemented by 30 June in order to retain your status as a Recognised Provider and avoid suspension or cancellation of your recognition.

Medibank’s Provider Helpdesk are available to answer any questions you may have about this process.