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Compassionate Release of Superannuation (CRS)

 

The Australian Dental Association advises dentists to ethically inform patients about the Compassionate Release of Superannuation (CRS) without promoting it. Dentists must provide accurate reports for CRS applications, present all treatment options and costs, and encourage patients to seek independent financial advice due to the potential long-term financial impacts of early superannuation access.


Eligible dental treatments under CRS must address serious health conditions, with practitioners ensuring treatments meet CRS criteria. Misleading reports or advertising CRS can result in legal and regulatory penalties, emphasizing the importance of ethical and professional conduct.

The documents below are available for ADA members to access and provide further guidance on CRS-related responsibilities and best practices.

Supporting links

Members Only ADA CRS Compliance Checklist

Complying with Compassionate Release of Superannuation (CRS).

Members Only ADA - CRS Guidelines

ADA Guidelines for Compassionate Release of Superannuation (CRS).

Early access to superannuation to pay for critical dental treatment is an important part of our health safety net. 

The right to access savings on ‘compassionate grounds’, including critical health and palliative care, has been written into our superannuation rules since the mid-1990s.  

But the provisions are under closer scrutiny as the number of people applying for this support has risen sharply. Last year, 32,850 people had their applications approved for early access to their super totaling $817.6 million. See Table 7: Dental, ATO reporting.

APHRA has updated its CRS guidelines following the release of the 2025 ATO data. See  Australian Health Practitioner Regulation Agency - Compassionate release of super.

The rise in accessing super to pay for dental treatment speaks to the lack of support for dental work in the public system, and the growing number of people being priced out of private health insurance, particularly specific dental plans. 
  
There is also anecdotal evidence of some unscrupulous practitioners actively advertising that anyone can access super to fund cosmetic work on social media. This is against the spirit and guidelines of the ATO rules for accessing super, and the broader ethics of our profession. 

There are legitimate cases where missing teeth or orthodontic conditions have severe impact on someone’s physical and mental wellbeing.  But some of the treatments being marketed such as veneers, teeth whitening and alignments are clearly outside the intended definition of compassionate grounds. 
  
The ATO currently doesn’t have the data to ascertain how widespread the problem is, but we can all agree the decision to draw down super should be a health and not a lifestyle decision. 

Watch an update on the ADA's Compassionate Release of Superannuation guidelines from President Chris Sanzaro and Vice President Angie Nilsson (as at 23/10/2025).